The Minister for the Cabinet Office acting through Crown Commercial Service has gone out to tender with a contract for Water Wastewater and Ancillary Services worth an estimated £2 billion.

The Crown Commercial Service (CCS) is looking to establish a Framework Agreement to support the delivery of Water, Wastewater and Ancillary Services for UK public sector organisations.

The Framework is being tendered in the following Lots:

• Lot 1 – Water and Waste Water Services
• Lot 2 – Ancillary Services (the Framework Agreement will initially consist of nine Ancillary Services)
• Lot 3 – One Stop Shop (Combined Lot 1 and Lot 2 )

Bidders can bid for both Lot 1 and/or Lot 2. Any bidder successfully awarded a place on both Lot 1 and Lot 2 combined will be awarded a place on Lot 3.

Estimated total value of the contract, which will run for an initial term of four years, is £2 billion. Successful suppliers will be required to hold and maintain throughout the Framework Agreement and any Call Off Contracts, a valid Water Supply and Sewerage Licence granted by Ofwat.

Lot 1 covers the supply of Water and Wastewater Services to eligible nonhousehold customers, including:

• Account Management including customer service;
• Billing;
• Metering including, Meter Reading (Including acceptance of AMR reads),
• Management of sites and meters (including new connections and switching);
• Facilitate meter installation/removal/resizing/accuracy tests;
• Data Management;
• Roads and Property Drainage;
• Sewerage services including Trade Effluent;
• Emergency Contingency Planning;
• 24/7 Emergency support; 
• Guaranteed standards of Service.

Lot 2 covers the provision of Ancillary Services - the management, conservation, reduction and data management of water consumption and initially consists of the following nine services: 

• Water Footprint assessment;
• Tariff optimisation and benchmarking;
• Water audit site surveys;
• Leak detection and repair;
• Contingency planning;
• Legionella Risk Assessments;
• Automated Meter Reading;
• Bill Validation; 
• Cost Recovery.

The CCS is looking to appoint up to 20 suppliers to the Framework Agreement.

Time limit for receipt of tenders or requests to participate is 5 February 2024 – click here to access the tender documentation.