Tue, Jan 27, 2026
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Displaying items by tag: WaterworCX

Nigel Baker CMYK 300dpi 1Nigel Baker, managing director at Echo Managed Services, creator of multi-utility billing software, Aptumo, explores how innovative technologies can help the water companies to move from being change-led to change-driven and bring about real change in customer-facing operations.

Published in Technology Focus

Thames Water have appointed London-based firm Hugo and Cat as their digital supplier to deliver a better digital customer experience.

Published in Company News

Market Operator Services Ltd (MOSL) is calling on Ofwat to give retailers in the new non-household water market a greater say in the upcoming 2019 Price Review (PR19) for the 2020-25 AMP7 investment programme.

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