Nigel Baker, managing director at Echo Managed Services, creator of multi-utility billing software, Aptumo, explores how innovative technologies can help the water companies to move from being change-led to change-driven and bring about real change in customer-facing operations.
Thames Water have appointed London-based firm Hugo and Cat as their digital supplier to deliver a better digital customer experience.
Market Operator Services Ltd (MOSL) is calling on Ofwat to give retailers in the new non-household water market a greater say in the upcoming 2019 Price Review (PR19) for the 2020-25 AMP7 investment programme.
The Future Water Association’s annual Networks November event kicked off last week with a Year in Water Review – a recap on the past year and what it means for the sector going forward.
South West Water has hosted the first municipal trial of the Fournier Rotary Press in the UK, assessing its potential to improve sludge dewatering performance and support future biosolids standards.
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England.
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK.