CCW warns trust in water companies hits new low as worries over bills deepen
A new report from the Consumer Council for Water (CCW) has revealed that water companies are failing to win back customers’ trust amid deepening concerns over the fairness and affordability of water bills.
Water sector must take technology-driven approach to debt resolution in order to reduce enforcement levels
In an Expert Focus article for WaterBriefing, Jamie Gibson, Managing Director at DCBL discusses why the water sector must take a technology-driven approach to debt resolution in order to reduce enforcement levels
Thames Water research shows third of people unaware they could be eligible for financial help with their utility bills
New research commissioned by Thames Water surveying 2,001 adults between 18 and 23 March, 2026 in London, Berkshire, Buckinghamshire, Oxfordshire, Surrey and Wiltshire shows that almost a third of people do not know they could reduce their utility bills.
NI Water announces 2026/27 water and sewerage charges set to rise by 7.9% on average from 1st April 2026
NI Water has announced new charges for the 2026/27 period for non-domestic customers - effective from 1st April 2026, water and sewerage charges are set to increase by 7.9% on average.
Anglian Water - numbers continue to rise as record 500,000 customers now receive extra support via Priority Services Register
Anglian Water has reached a significant milestone with a record number of more than 500,000 customers now supported through its free Priority Services Register (PSR) – and the numbers are continung to rise.
New report warns "free" water and wastewater ‘services’ provided by environment must be replaced by paid-for alternatives
A new report from the Water Services Association of Australia (WSAA) and The UK Water Report (TUKWR), is warning that water and wastewater ‘services’ provided by the environment to the global water industry for free are in decline, and need to be replaced by paid-for alternatives.
WaterSure reform will deliver reduced bills for around 300,000 households
Around 300,000 low‑income households will see lower water bills thanks to the biggest overhaul of WaterSure in nearly 30 years.
Yorkshire Water on track to provide 250,000 customers with £60 million in water bill support by April 2026
Yorkshire Water is on track to provide 250,000 customers with financial support by April this year, when it completes the first year of the water industry’s five-year AMP8 investment cycle.
Average Scottish household water bill to Increase by £42 from April 2026
The Board of Scottish Water has announced that household water and waste water bills will rise by an average of £42 per year from 1st April 2026 – an increase of around £3.50 a month.
Ofwat – latest cost of living report suggests trust in water companies “may slowly be recovering”
Trust in water companies to deliver a range of activities may slowly be recovering, according to the latest cost of living report from Ofwat.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Expert Focus
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Other Latest News
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- Haskoning takes Anglian Water-developed Helea® technology to one of world's largest treatment plants in Brazil
- Scottish Water awards £50 million contract for advanced metering infrastructure for non-household customers
- MOSL publishes final Quarterly Report for 2025/26
- Start of bathing water season sees 13 new bathing sites open across England
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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