Competition and Markets Authority gives five water companies go-ahead to increase customer bills by an average of 3%
The Competition and Markets Authority has just announced it has given five water companies the go-ahead to increase bills beyond the levels determined by Ofwat in its PR24 final determinations in December 2024.
Ofwat: water firms must tell customers how money is spent, why bills are rising and improvements funding will deliver
Ofwat has set out clear expectations for water companies to tell customers how money is spent, why bills are rising and what improvements the funding will deliver.
Thames Water launches first-of-its-kind scheme to automatically cut water bills for low-income households across London
Thames Water has started identifying customers who need financial support to automatically enrol them on its social tariff schemes under a new initiative which will provide more than £10 million in financial assistance to an estimated 33,000 households under the company’s WaterHelp, WaterSure and Extra Support Scheme programmes.
Upset over bill increases fuels highest level of complaints to consumer watchdog about water companies in almost a decade
Frustration and worry among households over soaring water bills saw the Consumer Council for Water (CCW) receive the highest number of complaints about water companies in almost a decade.
Upset over bill increases fuels highest level of complaints to CCW about water companies in almost a decade
Frustration and worry among households over soaring water bills saw the Consumer Council for Water (CCW) receive the highest number of complaints about water companies in almost a decade.
Steve Reed asks Ofwat to assess £1.3 million payments to Yorkshire Water CEO “as a matter of urgency”
Environment Agency Minister Steve Reed has asked Ofwat to assess £1.3 million payments to Yorkshire Water CEO Nicola Shaw “as a matter of urgency”.
South Staffs Water trials new tariff offering 60% discount for metered customers with household income of £22k to £27k
South Staffs Water has launched a new tariff offering a 60% discount for metered customers with a household income of £22,011 to £27,000 on the essential water they use every day.
Affinity Water - innovative Tariff Trial delivers promising results for customers and the environment
An innovative tariff trial led by Affinity Water is showing strong early results in reducing customer bills and cutting water usage, a dual win for households and the environment.
CCW warns overall trust in water companies falls again as customers question fairness of bills
The Consumer Council for Water (CCW) is warning that fewer households believe the amount water companies charge is fair, with customers’ overall trust in the sector also hitting a new low, according to its annual Water Matters survey released today.
Water UK calls for major reform in submission to Independent Water Commission
Water UK, the trade organisation which represents all of the UK water companies, is calling for major reform of the water system in its submission to the Independent Water Commission, chaired by Sir Jon Cunliffe.
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Ledbury engineering firm strengthens senior team as demand for water process systems grows
PureTec Separations, the Ledbury-based water treatment engineering firm, has appointed Dan Norman as its new Sales Manager – Water Process Systems, supporting the company’s continued growth in the UK and international markets. -
BactoCloud platform for bNovate’s BactoSense instruments brings new understanding of water quality
bNovate has launched BactoCloud, a secure cloud-based platform that connects and manages its BactoSense instruments, enabling real-time monitoring and optimization of microbial water quality. -
Amiblu appoints Martyn Turton as Sales Director UK & Ireland to accelerate GRP pipe systems adoption in UK
Amiblu, a global leader in Glass Reinforced Plastic (GRP) pipe systems for wastewater, stormwater, drinking water, irrigation, hydropower, and industrial applications, has announced the appointment of Martyn Turton as its Sales Director for the UK & Ireland, driving strategic market development in the infrastructure and water sectors, effective immediately. -
Data services on track to futureproof water management
As a project manager at Metasphere, a Grundfos-owned remote telemetry company at the cutting edge of innovation, Fey McHarg, has witnessed firsthand how the intelligent harnessing of data, specifically through the data-as-a-service model, is fundamentally reshaping and revolutionising the water sector.
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Other Latest News
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- Achilles Partners with DIRO to launch supply chain bank account verification
- Lymington flood defences to be strengthened with repairs ahead of tidal gate mechanisms replacement in 2026
- Public consultation opens for nationally significant Suffolk water infrastructure project
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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