Sutton and East Surrey Water has awarded a billing and CRM solution contract worth £4.78 million-plus to Echo Managed Services Ltd for its domestic SES Water and SES Business Water customers.
The contract, which was tendered in two Lots, covers a fully functioning, flexible CRM and billing solution to support the array of services and functionality that they currently offer to both their household and business retail customers
Echo Managed Services Ltd was one of five companies who bid for the work.
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.

Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.