Anglian Water has awarded an IT contract to put an infrastructure and application development framework in place worth an estimated £100 million.
Yorkshire Water's retail business arm Kelda Water Services Retail, in partnership with Loop Customer Management, have appointed Echo Managed Services to deliver the billing and customer relationship management solution for its commercial customers.
Thames Water has gone out to tender with a contract for a Customer Relationship Management and Billing system for their non-household retail business functions and for their wholesale water and waste business functions in the run-up to competition in 2017.
Severn Trent Water has reported on the success of its innovative Voice CRM solution, which has recovered £3 million in unpaid customer bills and arrears in the last financial year.
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”