Anglian Water awards £100m IT infrastructure framework contract
Anglian Water has awarded an IT contract to put an infrastructure and application development framework in place worth an estimated £100 million.
Yorkshire Water: retail business appoints billing and CRM supplier
Yorkshire Water's retail business arm Kelda Water Services Retail, in partnership with Loop Customer Management, have appointed Echo Managed Services to deliver the billing and customer relationship management solution for its commercial customers.
Thames Water tenders CRM and Billing systems contract ahead of competition in 2017
Thames Water has gone out to tender with a contract for a Customer Relationship Management and Billing system for their non-household retail business functions and for their wholesale water and waste business functions in the run-up to competition in 2017.
CRM Solution helps Severn Trent recover £3 million in unpaid and overdue bills
Severn Trent Water has reported on the success of its innovative Voice CRM solution, which has recovered £3 million in unpaid customer bills and arrears in the last financial year.
News Showcase
-
Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Expert Focus
News Sections
Other Latest News
- Yorkshire Water tenders £6 million AMP 8 fully managed WAN replacement contract
- Mining Remediation Authority awards £203 million contract for operations and maintenance of mine water treatment schemes and legacy assets
- Thames Water secures c£9.5 million funding for two pioneering innovation projects
- Government to provide £470 million funding package to back long-term resilience of UK’s chemicals and ceramics sectors
- Calisen appoints smart water meter expert Gary Adams as Director in its growing Water business
- Uisce Éireann gets green light for ‘critical’ €4.58 billion-plus Water Supply Project to proceed to procurement stage
Watch
-
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- Yorkshire Water tenders £6 million AMP 8 fully managed WAN replacement contract
- Mining Remediation Authority awards £203 million contract for operations and maintenance of mine water treatment schemes and legacy assets
- Uisce Éireann gets green light for ‘critical’ €4.58 billion-plus Water Supply Project to proceed to procurement stage
Login / Register
New Account Registrations
To register for a new account with Waterbriefing, please contact us via email at waterbriefing@imsbis.org
Existing waterbriefing users - log into the new website using your original username and the new password 'waterbriefing'. You can then change your password once logged in.