Leading capital infrastructure and engineering services company Avove has been appointed to deliver Yorkshire Water's Developer Services during the AMP8 period 2025-2029.
Ofwat has launched a new consultation on proposed changes to the measures of customer experience performance commitments at PR24.
The latest leaderboard rankings published today by Ofwat for customer satisfaction and experience for water and wastewater companies for 2021-22 has shown a fall in service levels for household customers.
Ofwat has published the results of its customer satisfaction and experience for water and wastewater companies in England and Wales over the last year.
Dŵr Cymru has topped the customer measure of experience (C-MeX) in Ofwat’s league table with Portsmouth Water in second, and Wessex Water in third place.![]()
Ofwat is looking to appoint two new Directors to further strengthen its focus on financial resilience and outcomes and customer engagement in the run up to the forthcoming 2019 Price Review.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.