CCW establishes PR24 challenge group
A new Challenge Co-ordination Group has been established by CCW, with Caroline Warner appointed as its independent chair.
South East Water reports 38% reduction in customer complaints
A focus on customer engagement and satisfaction has led to a 38 per cent reduction in complaints for South East Water, according to the water company’s annual performance report published today.
Ofwat considers market design of direct procurement for customers
Ofwat is already in the process of considering the options for market design of direct procurement for customers, according to the minutes of its latest Board meeting published this week.
Study shows water customers want impartial Chairs and greater transparency from CCGs
Impartial chairs and greater transparency are vital to ensure Customer Challenge Groups (CCGs) have legitimacy in the eyes of customers, according to new research by the Consumer Council for Water (CCWater).
Ofwat says more work needed on draft Water Resources Management Plans
Water industry regulator Ofwat has written to the Secretary of State for Environment, Food & Rural Affairs setting out its views on work it thinks the water companies in England and Wales need to do in finalising their Draft Water Resources Management Plans.
News Showcase
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Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent. -
Börger UK relocates to larger premises as sales continue to grow
Börger UK, which has firmly established itself as a leading pump brand since it was set up in Staffordshire in 2004, has moved into bigger, brand-new premises in Shrewsbury. -
Register for HUBER Technology UK webinar on water intake screens for municipal and industrial applications
HUBER Technology UK & Ireland are inviting people to register for their March webinar where they will be providing information about HUBER water intake screens for municipal and industrial applications. -
Sulzer launches global Water Treatment Center of Excellence for integrated water solutions
Sulzer has launched a new global Center of Excellence (CoE) for Water Treatment Solutions - the CoE consolidates Sulzer’s wastewater treatment expertise in a unified and global manner.
Expert Focus
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Other Latest News
- University of Cumbria awards c£440k contract for legionella risk management and water hygiene monitoring service
- Haskoning acquires patent for groundbreaking ViviMag® phosporous recovery from sewage sludge tech technology
- Land Use Framework for England says higher water quality in rivers and groundwaters will translate to lower treatment costs for water companies
- Anglian Water and alliance partners support opening of £4 million Green Skills Academy in Wisbech
- Barhale completes bridge milestone on Thames Water Northern Outfall Sewer upgrade
- Scottish Water CEO - IWA Glasgow 2026 is once‑in‑a‑generation opportunity to reshape how water is viewed, valued and managed
Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- Land Use Framework for England says higher water quality in rivers and groundwaters will translate to lower treatment costs for water companies
- Scottish Water CEO - IWA Glasgow 2026 is once‑in‑a‑generation opportunity to reshape how water is viewed, valued and managed
- House of Commons EAC warns Government on PFAS pollution – urgent need to phase out non-essential uses of ‘forever chemicals’
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