Ofwat research highlights room for improvement in how water companies deal with customer billing issues
New research carried out as part of Ofwat’s ongoing work to understand customers’ experiences of interacting with their water company is highlighting room for improvement in water companies’ customer billing issues.
Utilities suppliers losing £3.3 billion in revenue a year
A new report from technology-enabled data consultancy Sagacity shows utilities suppliers are leaking billions of pounds in revenue and don’t know how to prevent it from happening – putting jobs at risk.
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Other Latest News
- Thames Water tenders £36.6 million AMP8 contract for access security products
- New report warns water and energy policies will make or break UK's AI future
- Registration opens for Northumbrian Water’s tenth annual Innovation Festival
- WSP appointed to Government's CPS2 framework for Flood Risk and Asset Management services
- Regulator approves record €13.6 billion investment in Uisce Éireann’s water and wastewater infrastructure for 2025-2029
- European Commission launches call for evidence on digital action plan for EU water sector
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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