Implications of Ofwat’s PR19 methodology for resilience, asset health & leakage
George Heywood,Technical Director at Servelec Technologies, takes a look at the implications of Ofwat’s PR19 methodology for resilience, asset health and leakage.
New Chair of Environmental Audit Committee announced
Following nominations and elections among MPs, Mary Creagh has been elected Chair of the committee for the 2017 Parliament.
Retail market: Ofwat moves fast to address “inefficient and drawn-out negotiations” on credit terms
Water industry regulator Ofwat has moved swiftly to address the issue of potentially “inefficient and drawn out negotiations” between wholesalers and retailers in the competitive non-household water market.
Water companies must drive customer experience improvements to meet PR19 standards, customer service expert warns
Water and energy companies have been identified as among the lowest performing sectors when it comes to customer service in the bi-annual Institute of Customer Service UK Customer Satisfaction Index.
WASCs make environmental improvements but EA urges more action
The latest annual report on the environmental performance of the nine water and sewerage companies (WASCs) operating mainly in England from the Environment Agency says that the majority achieved close to or exceeded targets set to improve water quality.
Former Ofwat Director warns "days of easy money" in UK water sector are over
Richard Khaldi, formerly the senior director of customers and casework at Ofwat, and now a water sector expert at PA Consulting Group, is warning that what he describes as “the days of easy money” in the UK water sector are over.
Price Review 2019: Ofwat warns companies that perform poorly "will find this a tough review"
Water industry regulator Ofwat has today launched a consultation on the methodology for its forthcoming 2019 price review, the framework that regulates the price and service packages water companies must deliver for their customers for the 2020-25 period.
Utilitywise says water market “not truly open...we’ve all been taken for an April fool”
The UK’s leading energy and utilities consultancy, Utilitywise, has written to the new Secretary of State for Department for Environment, Food & Rural Affairs (DEFRA), Michael Gove, calling on him to put the customer first and make the water market truly open and honest.
Ofwat consults on charging rules for new connections to existing networks
Water industry regulator Ofwat has launched a new consultation on charging rules for new connections to existing networks which come into effect on 1st April next year.
CMA consults on leniency applications in regulated sectors
The Competition and Markets Authority has launched a new consultation on its proposals for new arrangements for the handling of leniency applications between the Authority and sector regulators, including Ofwat.
Ofwat acts: “some negotiations between wholesalers and retailers not going as smoothly as they should”
Water industry regulator Ofwat has today announced that it has stepped in with proposed changes to the retail market codes to make sure that wholesalers act in good faith in their negotiations with retailers, especially new entrants.
Ofwat strengthens Senior Leadership Team
Ofwat has strengthened its Senior Leadership Team with the appointment of Emma Kelso as Senior Director, Customers and Casework and Lisa Commane as Senior Director, Business Improvement.
News Showcase
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Uniwater strengthens its UK presence with acquisition of Hy‑Ram Engineering
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England. -
Enpure Ltd and Clean TeQ Water Ltd in new collaboration for Moving Bed Ion Exchange-based nutrient removal
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK. -
BactoSense ID cuts wastewater and bathing water bacteria testing from days to minutes
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies. -
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
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Other Latest News
- Government’s preferred candidate for Environment Agency Chair announced
- UN warns of irreversible impacts from accelerating ice sheet melt and glacier loss if world exceeds 1.5°C warming
- Yorkshire Water appoints new CEO designate as CEO Nicola Shaw steps down
- Defra - first ever joint regulators' report leaves water companies with “nowhere to hide”
- Joint regulators’ report on water companies’ performance says pace of progress must increase
- AI is driving new infrastructure demand - so how should the UK water sector respond?
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
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