Delivering what customers really really want ….is PR19 the answer to delivering a better future for water customers?
In an Expert Focus article for Waterbriefing, Tim Williams, Stantec Strategic Growth & Business Development Director for Water, reflects on the recent PR19 submissions and explores the opportunities for the water industry to deliver performance improvements.
Wessex Water in record £975k payout for environmental improvements after Dorset coast sewage spills
Wessex Water has offered to pay £975,000 to achieve equivalent environmental benefits following a series of sewage spills in Swanage Bay, Dorset.
Ofwat calls for fairer, faster compensation for water customers
Water regulator Ofwat has recommended an overhaul of compensation arrangements for water customers who are left off supply.
Ofwat consults on plans to strengthen water companies’ financial resilience
Ofwat has moved to strengthen water companies’ financial resilience by calling on them all to adopt a common set of standards.
Ofwat questions reality of customer-focused water sector
Ofwat Chief Executive Rachel Fletcher has questioned whether the water companies’ view that that they have customers at the heart of their business is a reality, not a vision.
DEFRA considers post-Brexit pesticides monitoring options
The Department for Environment Food and Rural Affairs (DEFRA) is considering a project to review the environmental monitoring of pesticides and their impacts after the UK leaves the European Union.
New regulations to tackle agricultural pollution to be introduced for whole of Wales
The Welsh Assembly is introducing new regulations covering the whole of Wales to protect water quality from agricultural pollution.
97.9% of bathing waters in England pass tough standards in 2018
Beaches around the country achieved top water quality standards this year - 97.9% of bathing waters passed tough standards following a programme of water quality testing at 420 bathing spots carried out by the Environment Agency (EA) from May to September.
Sustainable drainage for new developments in Wales compulsory from next year
Sustainable Drainage Systems (SuDS) will become mandatory for new property developments in Wales from next year, following regulations introduced by the Welsh Government.
Packaging and print firm fined for turning river purple with waste ink
A Somerset company has been ordered to pay more than £13,000 in fines and costs for polluting a river with waste ink.
Business water market - Ofwat consults on strengthening wholesaler performance and service
Ofwat has launched a new consultation on strengthening wholesaler performance and service in the business retail market.
EAC Chair condemns raid on Natural England staff to work on Brexit
The Chair of the House of Commons Environmental Audit Committee has condemned what is described as Defra’s raid on staff at Natural England to prepare for Brexit.
News Showcase
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Uniwater strengthens its UK presence with acquisition of Hy‑Ram Engineering
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England. -
Enpure Ltd and Clean TeQ Water Ltd in new collaboration for Moving Bed Ion Exchange-based nutrient removal
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK. -
BactoSense ID cuts wastewater and bathing water bacteria testing from days to minutes
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies. -
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
Expert Focus
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Other Latest News
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- Gallagher Re explores Europe's changing flood reality for insurers
- Kier progresses £8.8 million portfolio spanning 31 AMP8 Anglian Water contracts
- New NAO report examines how climate change could affect public services and infrastructure
- Thames Water “purports that the WBS Amendments Consent is not binding on it”
- Government’s preferred candidate for Environment Agency Chair announced
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
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