Ofwat has written to all water companies in England and Wales calling on them to meet the growing expectations about the use of storm overflows and signalled that further action is needed.

The Government is due to be presented with evidence that unlawful discharge of raw sewage into rivers is at least 10 times greater than Environment Agency prosecutions suggest, according to a report in the Guardian newspaper.

Ofwat has launched a new consultation on a discussion paper outlining its initial thinking on work to date by the Regulators’ Alliance for Progressing Infrastructure (RAPID).

Research commissioned by water sector regulator Ofwat as part of #ListenCareShare, a piece of work to understand customers' experiences during the pandemic, shows that customers are more than three times as likely to pay bills by credit card than ask for help.

Ofwat has launched a recruitment drive for water engineers and scientists to fill multiple roles in two of the regulator's work clusters: Company Performance and Price Reviews; or Policy and Outcomes.

Ofwat has launched a new consultation on the initial findings of its newly-published bioresources market review.

Ofwat is today setting out its early ambitions for the 2024 price review in a detailed and extensive 131 page discussion paper and inviting comment on its proposals – which include removing the requirement for each company to have a customer challenge group at PR24.

Following complaints and an investigation opened by Ofwat, Thames Water has offered formal commitments under the Competition Act 1998, which look to address concerns over the company's approach to rolling out its smart metering programme in the non-household market.

A new report published today by the UK Water Retailer Council (UKWRC) and prepared by leading economics consultancy, Economic Insight (EI), is warning that the retail water market requires urgent improvements.