New research carried out as part of Ofwat’s ongoing work to understand customers’ experiences of interacting with their water company is highlighting room for improvement in water companies’ customer billing issues.

The Environment Agency has delayed publication of its response to the consultation on its proposed update of the water resources planning guideline for England, attributing the delay to the high volume of detailed responses received and current resource constraints within the team.

Scottish Water has welcomed the publication by the Scottish Government of new regulations which will ban the sale and supply of wet wipes containing plastic in Scotland from 11 August 2027.

The Environment Agency (EA) has assembled its largest ever team of investigators, enforcement officers and lawyers tackling water pollution, significantly strengthening its enforcement capability as part of a drive to build a tougher regulatory culture.

Ofwat has published the findings of from its customer care review of how water and wastewater companies in England and Wales supported customers affected by sewer flooding in 2024-25.

Local communities are being invited to have their say on proposals to designate 13 new bathing water sites across England as part of a six-week public consultation.

A new three-year action plan has been agreed to improve the marine energy consenting process in Wales.

Ofwat has published its final Climate Change Principles for water companies following stakeholder consultation and engagement on its discussion paper setting out its latest thinking on climate change and proposed climate change principles published in July 2025.