Ofwat acknowledges limitations of collaborative customer research to set Outcome Delivery Incentive rates for PR24
Ofwat has published a new paper setting out how it has used collaborative customer research to set Outcome Delivery Incentive (ODI) rates for the 2024 price review (PR24) in which the regulator acknowledges the limitations of the data collection process.
PR24 customer research - Ofwat suggests water companies should test least cost version of proposed AMP8 business plans
Ofwat has proposed that water companies should as a minimum test their proposed AMP8 business plan and a least cost version for the upcoming 2024 Price Review to give customers a meaningful choice between different service and bill levels.
Majority of customers are satisfied with water companies – but only around 25% think they act in best interests of people and environment
New research suggests that while two thirds of people are happy with the water services they receive, only around a third of customers would trust their water company to fix a problem quickly. In addition, only around a quarter think companies act in the interests of people and the environment.
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Enpure Ltd and Clean TeQ Water Ltd in new collaboration for Moving Bed Ion Exchange-based nutrient removal
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK. -
BactoSense ID cuts wastewater and bathing water bacteria testing from days to minutes
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies. -
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations. -
Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.
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Other Latest News
- Thames Water invites suppliers to register for webinar on smart metering programme for AMP8 and beyond
- Southern Water trials fibreoptic cables in underground telecom network to help locate leaks faster
- New report says London super sewer cuts storm overflows by 86% after first year of operation
- South West Water starts major project to improve water quality in Taw Torridge Estuary
- Intelligent pumping systems rollout supports United Utilities' CSO programme
- Latest UKWIR projects available for Expressions of Interest
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
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