CCWater warns water retailers risk customer backlash on complaints
The Consumer Council for Water is warning that poor performing water retailers could face a backlash from their business customers if they fail to address the causes behind a high number of complaints during the first year of switching in England.
Stonegate Pub Company Ltd applies for water and sewerage licence to self-supply at 690+ sites
Ofwat has launched a consultation on an application by Stonegate Pub Company Ltd for a water supply licence and a sewerage licence, with a retail authorisation limited to self-supply.
Waterwise launches Retail Leadership Group on Water Efficiency
Waterwise, the leading authority on water efficiency in the UK, has launched a Retailers Leadership Group for Water Efficiency to support and encourage water retailers to aim higher on water efficiency in Year 2 of the market, building on practice to date.
Nearly three quarters of customers hit by Beast from the East left without alternative emergency water supplies
A report published today by the Consumer Council for Water to coincide with the publication of Ofwat’s review of the Beast from the East disruption says nearly three quarters of households and businesses that were off supply did not receive any alternative emergency supplies of water.
Wastewater plants are key route into UK rivers for microplastics
In one of the first studies to determine potential sources of microplastics pollution, researchers have found that water samples from UK rivers contained significantly higher concentrations of microplastics downstream from wastewater treatment plants.
European Waste Water Management Conference programme to cover key challenges for wider water sector
This year’s annual European Waste Water Management (EWWM) conference looks set to be the biggest yet - the programme will include the follow-on from AquaEnviro’s 2017 Big Phosphorus Conference Removal & Recovery in Manchester.
Blackpool Borough Council granted water and sewerage self-supply licences
Ofwat has granted retail authorisations for water and sewerage services self-supply licences to Blackpool Borough Council.
GMB union launches water sector nationalisation campaign with attack on chief exec pay
The GMB union has launched a campaign to renationalise the water sector with a hard-hitting attack on the salaries paid to water company chief executives.
GMB says "market for water for households is irrelevant” - water is a natural monopoly”
The GMB Congress Conference has dismissed “notions of a ¯market for water for households as irrelevant” and called on “all concerned to recognise that water is a natural monopoly.”
Water companies sign up to Catchment Management Declaration
Water companies in England are among more than 60 organisations who have signed up to a new Catchment Management Declaration to tackle increasing pressures on UK water resources through improved catchment management.
News Showcase
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Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets. -
Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality. -
Kohtari CEO says joined-up water intelligence needed to predict, not just react - not more data
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
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