South Staffordshire PLC, the parent company of South Staffs Water and Cambridge Water, has been the target of a criminal cyber-attack.
In a statement, the company said it is experiencing disruption to the corporate IT network and teams are working to resolve this as quickly as possible.
The company stressed that its customer service teams are operating as usual, commenting:
“As you’d expect our number one priority is to continue to maintain safe public water supplies. This incident has not affected our ability to supply safe water and we can confirm we are still supplying safe water to all of our Cambridge Water and South Staffs Water customers.”
“ This is thanks to the robust systems and controls over water supply and quality we have in place at all times as well as the quick work of our teams to respond to this incident and implement the additional measures we have put in place on a precautionary basis.”
South Staffordshire PLC is working closely with the relevant government and regulatory authorities and will keep them, as well as customers, updated as its investigations into the cyber-attack continue.
According to a news report by Sky News this morning, the statement was released after a ransomware group known as Cl0p claimed to have hacked a different water company's networks.
The Sky News report quotes a government spokesperson as saying:
"We are aware that South Staffordshire Plc has been the target of a cyber incident. Defra and NCSC are liaising closely with the company.
"Following extensive engagement with South Staffordshire Plc and the Drinking Water Inspectorate, we are reassured there are no impacts to the continued safe supply of drinking water, and the company is taking all necessary steps to investigate this incident."
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