Anglian Water has finished installing its initial rollout of 1.1 million smart meters across its region, in an investment worth £153 million. The milestone, which sees the company hit its AMP7 target ahead of time, means the water company is on track to deliver smart meters across its entire region by 2030.
Anglian’s smart meter rollout is the largest of any water company and will continue over the next five years in partnership with partners, Arqiva, and alliance partners Kier and Clancy, after the organisations renewed their contract in October 2024.
As part of these agreements Anglian Water will continue to work with Kier and Clancy to install over 1,000 smart meters a day as it finishes upgrading all water meters in the region.
Smart meters are a key part of Anglian Water’s demand management strategy to reduce long-term per capita consumption. With nearly half the company’s meters now being smart, the programme has given customers better visibility of their water usage than ever before, so they can better manage their household bills as well as reducing their water consumption.
This increased visibility has also helped Anglian Water engineers find and fix an average of 14l of water per property per day in leaks since the rollout started. This leakage reduction has helped stop the equivalent of more than 14 million of litres of water from going to waste every day, ahead of a target of 9.4 million litres a day. 1 megalitre of water a day can supply around 7000 customers – so fixing these leaks contributes significantly towards supporting growth in the region, which is one of the country’s driest.
Don Maher, Director of Customer and Wholesale Services for Anglian Water, said:
“We’re proud to have an industry-leading smart meter programme, and we’re really pleased that we’ve hit the massive achievement of completing our AMP7 goal of 1.1 million smart meters installed. Our programme puts people in touch with how much water they’re using down to daily or even hourly level, which helps them take control of their household bills and find leaks that are costing them money. We publish approximately 8.4 million of these meter readings in customers' portals every day. It’s just one of the ways we’re looking after the environment while protecting water for future generations.”
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