Anglian Water has awarded an IT contract to put an infrastructure and application development framework in place worth an estimated £100 million.
Yorkshire Water's retail business arm Kelda Water Services Retail, in partnership with Loop Customer Management, have appointed Echo Managed Services to deliver the billing and customer relationship management solution for its commercial customers.
Thames Water has gone out to tender with a contract for a Customer Relationship Management and Billing system for their non-household retail business functions and for their wholesale water and waste business functions in the run-up to competition in 2017.
Severn Trent Water has reported on the success of its innovative Voice CRM solution, which has recovered £3 million in unpaid customer bills and arrears in the last financial year.
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.