Almost 600 delegates joined a Vulnerability Summit on Tuesday in person and online, that drew together leaders from the utilities sector, consumer groups, charities, trade representatives, financial services and government.

South East Water has launched a new initiative in partnership with a council in Kent to ensure customers are paying the correct charge for their tap water.

The UK Regulators Network, working with consultants Black & Veatch, has published a report on the extent of infrastructure data sharing currently taking place across the transport, water, energy and telecoms sectors.

The Competition and Markets Authority (CMA) has published a new paper setting out the key findings from its programme of work on vulnerable consumers.

The UK Regulators Network (UKRN) has published a new report on data sharing by water and energy firms to support vulnerable consumers.

The House of Commons Business, Energy and Industrial Strategy Committee is seeking clarification from the Government on its intentions to amend the Digital Economy Act 2017 to extend data sharing beyond current arrangements and help with the identification of vulnerable energy customers.