United Utilities has awarded a framework contract for debt collection agency services worth an estimated £19.47 million.
The contract covered a range of services for the provision of debt recovery activities on behalf of United Utilities, including affordability visits and telephony activities, trace and collect services, tertiary doorstep visits and live debt.
The following companies have all been awarded contracts under the framework:
Commercial Collection Services Ltd
Orbit Debt Collections Ltd
Pastdue Credit Solutions Ltd
Advantis Credit Ltd
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.

Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.