Ofwat: possibilities offered by advances in technology to improve customer service “largely unfulfilled” in UK water sector
Ofwat has contrasted competitive retail markets where there has been radical change, with innovation, and technology-led advances in customer service with the water sector, describing the possibilities offered by advances in technology as having “largely been left unfulfilled.”
Ofwat calls water cos PR14 quality assurance processes “not fit for purpose”
Following an analysis of the water companies' PR14 quality assurance processes for data submissions for their business plans, Ofwat has described them as “not fit for purpose” and wants them to assess the effectiveness of their processes “as a matter of urgency.”
Sutton and East Surrey Water proposes £7 bill increase over AMP6
Sutton and East Surrey Water (SESW) is anticipating a £7 bill increase for customers in order to deliver the improvements set out in its AMP6 business plan.
Northumbrian Water commits to invest £1bn in AMP6
Northumbrian Water has pledged to invest around £1 billion in services to its North East customers between 2015 and 2020.
South West Water set to spend £850m in AMP6
South West Water has revealed it plans to invest £850 million between 2015 and 2020 as it launches a consultation on its draft business plan.
Southern Water plans £3bn AMP6 spend
Southern Water’s new Business Plan for the AMP6 period will cost £3 billion to deliver, it has announced, while customer bills will go up by no more than inflation.
News Showcase
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Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality. -
Kohtari CEO says joined-up water intelligence needed to predict, not just react - not more data
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react. -
IED compliance – using automated sliding floodgates to support secondary containment at water and sewerage company sites
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
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Other Latest News
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Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- Thames Water awards major multi-million pound AMP8/9 contract for Combined Heat and Power Engines
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