NAO: utilities regulators can’t prove effective response to consumer concerns or enough protection to those in need
The four main regulators – Ofwat, Ofgem, Ofcom and the Financial Conduct Authority – cannot prove if they are effectively responding to consumer concerns or offering enough protection for those who need it, according to the National Audit Office.
PwC - consumer protection ‘not primary concern' of MOSL or Open Water
A report prepared by PwC for water watchdog CCWater has said that consumer protection is not the primary concern of the Government's Open Water programme led by Defra, Ofwat and MOSL, the market operator currently putting the final arrangements for the non-household retail sector in place.
News Showcase
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BactoSense ID cuts wastewater and bathing water bacteria testing from days to minutes
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies. -
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations. -
Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets. -
Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development.
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Other Latest News
- United Utilities - £200 million investment in major Windermere upgrade reaches construction milestone
- Northumbrian Water highlights support available to customers during Customer Service Week
- Environment Agency – drought continues to impact England’s reservoirs after sixth dry month of 2026
- Business retail market – new appointment to the Strategic Panel
- South East Water imposes further hosepipe restrictions and applies for Non-Essential Use Ban
- Costain appointed to Pagabo’s £4.3bn Framework for Civil Engineering, Infrastructure and Enabling Works 2026
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Top Stories
- Environment Agency – drought continues to impact England’s reservoirs after sixth dry month of 2026
- South East Water imposes further hosepipe restrictions and applies for Non-Essential Use Ban
- Costain appointed to Pagabo’s £4.3bn Framework for Civil Engineering, Infrastructure and Enabling Works 2026
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