Ofwat has published a paper setting out its approach to conducting customer research collaboratively with CCW and the sector for the 2024 Price Review (PR24) to inform common performance commitments, outcome delivery incentive (ODI) rates and acceptability and affordability testing.

The Government announced yesterday evening that the Environment Bill will be further strengthened with an amendment that will see a duty enshrined in law to ensure water companies secure a progressive reduction in the adverse impacts of discharges from storm overflows.

The vote by MPs last week in the House of Commons against amending the Environment Bill to stop water companies dumping raw sewage into Britain’s rivers is the target of ongoing and widespread criticism in the press and on social media.

The Environment Agency has launched a six month consultation on the statutory review of the draft River Basin Management Plans (RBMPs) and Flood Risk Management plans which set out how organisations, stakeholders and communities will work together to improve the water environment over the next six years.

The Government’s draft Strategic Policy Statement (SPS) is a ‘missed opportunity’ to ensure that the water industry can make significant progress before the end of the decade in addressing the many long-term challenges it faces, such as responding to the climate crisis, a growing population and improving the health of our rivers, according to trade body Water UK.