The latest leaderboard rankings published today by Ofwat for customer satisfaction and experience for water and wastewater companies for 2021-22 has shown a fall in service levels for household customers.
Business retail water sector operator MOSL has flagged up gaps in Ofwat’s draft methodology for the the upcoming Price Review in 2024 – MOSL described the current regulatory framework as “weighted heavily towards households.”
The Competition and Markets Authority (CMA) has required Veolia to sell 3 businesses after an in-depth merger investigation concluded the merger with Suez gives rise to competition concerns in a number of markets, including 2 water treatment markets.
Ofwat has published new guidance setting out its expectation for water companies in England and Wales to deliver all projects worth £200 million-plus via Direct Procurement for Customers (DPC) in their business plans for the 2024 Price Review.
The Department for Environment, Food & Rural Affairs has launched a 12-week consultation on proposals for new water efficiency labelling to protect water supplies and cut energy bills.
Following on from its conclusions on developer charges and incentives in October 2021, Ofwat has now published a review of the environmental incentives water companies offer to developers to support more water efficient new homes.
Influential campaigning organisation Waterwise is warning that Ofwat’s draft methodology for the upcoming 2024 Price Review is lacking in many areas – and says that the water sector regulator “should not be marking its own homework on the impact of its price reviews”
The House of Lords Industry and Regulators Committee will continue its inquiry on the work of Ofwat today by taking evidence from former Ofwat chair, Jonson Cox.
Ofwat is opening a six-week consultation on proposed changes to the retail price caps that apply to smaller business customers (consuming less than 0.5Ml per year) who have not engaged in the market.
The government has published supplementary guidance for water companies on drainage and wastewater management plans for storm overflows.
The Government has announced that the sale of peat for use in the amateur gardening sector will be banned by 2024 to protect peatlands and the natural environment.
The Government has announced that water companies will face the strictest targets on pollution from sewage ever under a new plan to tackle sewage discharges published today.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development.