Yorkshire Water has announced an increase in average customer bills of £135 (28.9%) in 2025-26, around £11 per month. All customers will be contacted directly with the exact details of their bill through the normal billing cycle which begins in February.
Average annual water and sewerage bills in England and Wales are set to rise by £123 from £480 to £603 in April – an increase of 26% on the previous year.
At a summit taking place today, Ofgem and Ofwat will bring together suppliers, customer groups and experts to work towards a transformation in customer service culture across energy and water – especially for vulnerable customers.
Ofwat has published its latest cost of living report on water customers’ experiences in England and Wales– the fifth in a series which focuses on how bill payers are managing financially and the extent to which they are struggling with daily costs.
Throughout July South Staffs has been running its summer roadshow – the water company has been stopping off in locations across its supply area to offer face-to-face support to anyone who needs support with their water bill.
The House of Lords will hold a formal debate on the HoL Industry and Regulators Committee report: 'The affluent and the effluent: cleaning up failures in water and sewage regulation' next week on Monday 16th October.
Ofwat's latest cost of living research, published today, reveals not only that many customers are still struggling financially but also that the percentage of customers aware that financial help is available from water companies has hovered around 30% over the last year.
Information from Ofwat and CCW, published today, shows that water companies are increasing financial support for their customers, with record numbers benefiting from discounted water bills. However, both organisations are calling on companies to do even more to help in the face of immediate and urgent cost of living pressures.
The House of Lords Industry and Regulators Committee will continue its inquiry on the work of Ofwat by taking evidence from Thérèse Coffey MP, Secretary of State for Environment, Food and Rural Affairs from 3pm tomorrow.
Customers on Yorkshire Water's social tariffs will receive an automatic account payment of over £70, to help with the cost of living increase.
Amiblu, a global leader in Glass Reinforced Plastic (GRP) pipe systems for wastewater, stormwater, drinking water, irrigation, hydropower, and industrial applications, has announced the appointment of Martyn Turton as its Sales Director for the UK & Ireland, driving strategic market development in the infrastructure and water sectors, effective immediately.
As a project manager at Metasphere, a Grundfos-owned remote telemetry company at the cutting edge of innovation, Fey McHarg, has witnessed firsthand how the intelligent harnessing of data, specifically through the data-as-a-service model, is fundamentally reshaping and revolutionising the water sector.

Attendees at next month’s National Civils Show, Floodex, National Drainage Show and Waterways Management on 26th and 27th November are set to benefit from an expert speaker line-up and the opportunity to visit a wide range of exhibitors all co-located in one place at Excel, London, one of the UK’s leading international exhibition and convention centres.
Tackling leakage is one of the fastest and most cost-effective ways for utilities to bolster water security, writes Ben Crabtree, Product Line Director, Ovarro, revealing how the potential of smart technologies is being demonstrated around the world.