Concerns and confusion over rising water bills have fuelled the largest-ever increase in complaints about water companies to the consumer watchdog.

A new research study has found that 6.8% of households in England and Wales faced water poverty in 2024/25 – based on the 5% water poverty measure.

Thousands of Barnsley residents are set to have more money in their pockets thanks to a successful partnership between Barnsley Council and Yorkshire Water.

According to a new report by the National Audit Office (NAO), millions of people are missing out on support for essential bills, including water, energy and broadband, as debt to water and energy companies climbs over £7 billion.

A new report from the Consumer Council for Water (CCW) has revealed that water companies are failing to win back customers’ trust amid deepening concerns over the fairness and affordability of water bills.

In an Expert Focus article for WaterBriefing, Jamie Gibson, Managing Director at DCBL discusses why the water sector must take a technology-driven approach to debt resolution in order to reduce enforcement levels 

New research commissioned by Thames Water surveying 2,001 adults between 18 and 23 March, 2026 in London, Berkshire, Buckinghamshire, Oxfordshire, Surrey and Wiltshire shows that almost a third of people do not know they could reduce their utility bills.

NI Water has announced new charges for the 2026/27 period for non-domestic customers - effective from 1st April 2026, water and sewerage charges are set to increase by 7.9% on average.

Anglian Water has reached a significant milestone with a record number of more than 500,000 customers now supported through its free Priority Services Register (PSR) – and the numbers are continung to rise.

A new report from the Water Services Association of Australia (WSAA) and The UK Water Report (TUKWR), is warning that water and wastewater ‘services’ provided by the environment to the global water industry for free are in decline, and need to be replaced by paid-for alternatives.