In the first year the water retail market has been in operation, business customers switching water suppliers has been concentrated in south and south-east England and amongst larger customers, while data quality is an ongoing issue, according to a report out today.

Wessex Water has acquired Flipper – an innovative automated energy tariff switching service to help energy customers save money on their bills. The water company has plans to further develop Flipper to ensure customers don’t overpay for utility services.

The UK Regulators Network has published a new report on price comparison websites which it says can reduce barriers to entry and growth for providers, stimulate stronger competition and innovation between firms, and encourage new entrants, resulting in further benefits for consumers.