Thames Water is appealing for help to track down 300 pumping stations in Surrey that are ‘missing-in-action’ and need to be added to its database.
Under new legislation the water company will shortly take over responsibility for electricity and maintenance costs of running the equipment at 600 private pumping stations.
As well as cost savings, the adoption of the pumping stations will help reduce the risk of properties flooding with raw sewage as unknown stations or poorly maintained ones will come under water company ownership in England and Wales by October 2016.
A sewer pumping station is likely to be ‘adopted’ by Thames Water if it serves a single property, and is outside the property boundary or serves two or more properties.
Customers will know they have one as they will be paying to maintain and power them. The water company is now urging anyone who thinks they may have one to get in touch so Thames can check whether or not they are eligible for the transfer of ownership.
Jerry White, head of customer field services for Thames Water, commented:
“This is really good news for customers. In some cases, as well as electricity savings, maintaining and replacing pumps can cost thousands of pounds so it’s an excellent deal for them.
“We believe we know where approximately half of the stations we need to take over are in Surrey, but really need help to find the other 300. Please get in touch if you think this applies to you and our team will investigate.”
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