The Board of Market Operator Service Ltd (MOSL) has appointed Chris Scoggins as Chief Executive following a competitive recruitment process.
The appointment follows an announcement in March this year that MOSL’s current Chief Executive, Ben Jeffs, would be stepping down.
Previously Chief Executive of National Rail Enquiries, a private company owned by the train operating companies, during his time there Chris Scoggins led the company’s digital transformation and grew the business eight-fold to become the market leader while reducing costs.
He then established a data services company to develop a market in rail data products, and grew it to serve over 1,000 clients.
A graduate from the University of Cambridge, the new MOSL chief started his career in artificial intelligence before moving into management consultancy with PwC where he became a financialservices specialist.
MOSL’s Acting Chair, Margaret Beels, commented:
“I am very pleased to announce Chris Scoggins’ appointment to MOSL. Chris’ outstanding track record of transforming businesses to deliver in changing markets will be of great value to MOSL as the organisation completes its transition from programme delivery to service delivery as the enduring market operator of the non-household retail water market, which opened on 1 April 2017.
“In welcoming Chris to the MOSL team, I would also like to take the opportunity to offer my sincere thanks to MOSL’s outgoing CEO, Ben Jeffs, for his significant contribution to opening the new market on time and within budget. Since joining MOSL in June 2015, Ben’s leadership, drive and determination have been fundamental in the delivery of this complex, industry-wide programme”.
Chris Scoggins will assume his responsibilities in early June and will be based at MOSL’s High Holborn office in London.


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