Water customers make over 2m calls to resolve service problems
Customers had to make more than 2 million calls to water companies last year to resolve problems with their service, according to a new report published today by the Consumer Council for Water (CCWater) Complaints to Water Companies, England and Wales April 2016 – March 2017.
NI Water delivers record level of wastewater compliance in 2016/17
NI Water delivered near record levels of water quality compliance and record levels of wastewater compliance, during 2016/17, according to its its annual report for 2016/17 ‘Delivering What Matters’.
Yorkshire Water uses divers to inspect coastal pipes along Yorkshire coastline
Sewer outfall pipes along the coastline that stretch up to three kilometres out to sea will be inspected by Yorkshire Water contractors including divers to make sure they are in the best condition.
Leakage reduction among Bristol Water's PR19 concerns flagged up to Ofwat
Bristol Water has highlighted its concerns about a number of proposals in Ofwat’s PR19 draft methodology consultation.
More senior management changes at Carillion
Carillion has announced a number of departures from its senior management team - Zafar Khan, Group Finance Director, who has been in the position for less than a year, has left the company with immediate effect.
Amiad achieves 93.9% growth in profit before tax in first half 2017
Leading global producer of water treatment and filtration solutions Amiad has achieved 93.9% growth in profit before tax according to its interim results for the six months ended 30 June 2017.
Severn Trent’s new food waste AD plant starts generating power
Severn Trent has started operations at its latest green gas plant in Roundhill near Stourbridge – the utility’s second food waste anaerobic digestion plant.
Deadline nears to apply for places on United Utilities Innovation Lab programme
The deadline is approaching for firms to apply for a place on United Utilities’ Innovation Lab programme launched last month.
Faulty control valve lands United Utilities with £666k fine after raw sewage pollution
In a prosecution brought by the Environment Agency, United Utilities has been fined £666,000 after pleading guilty to polluting a river with untreated sewage effluent in Greater Manchester.
BBC investigation shows Macquarie Group left Thames Water with extra £2bn debt
A BBC investigation - Macquarie: The Tale of the River Bank - broadcast on BBC Radio 4 yesterday evening,has suggested that Australian bank Macquarie has left Thames Water with an extra £2 billion debt burden.
News Showcase
-
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations. -
Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets. -
Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
Expert Focus
News Sections
Other Latest News
- Northumbrian Water outlines £100m procurement plans for specialist Advisory Services to support major strategic infrastructure programmes
- Southern Water set to progress £30m investment to reduce storm overflows in new areas of Sussex and Surrey
- Scottish Water expands renewable energy generation at Blairlinnans Site with 648 more solar panels
- Mining Remediation Authority seeks supply chain interest in Wemyss Metal Mine Works scheme
- Water and sanitation in focus at UN General Assembly High-level Week 2026
- White Horse Reservoir - Thames Water seeks supplier interest in upcoming procurement of £48m contract for Independent Technical Advisor
Watch
-
Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Top Stories
- Northumbrian Water outlines £100m procurement plans for specialist Advisory Services to support major strategic infrastructure programmes
- White Horse Reservoir - Thames Water seeks supplier interest in upcoming procurement of £48m contract for Independent Technical Advisor
- Anglian Water invites suppliers to register interest in upcoming £60 million Fens and Lincolnshire Reservoirs Early Works Partner (EWP) procurement
Login / Register
New Account Registrations
To register for a new account with Waterbriefing, please contact us via email at waterbriefing@imsbis.org
Existing waterbriefing users - log into the new website using your original username and the new password 'waterbriefing'. You can then change your password once logged in.