Thames Water has set up a new Technology and Transformation Alliance to deliver its technology services and projects into the future.
The new Alliance will sit alongside the existing eight2O and Infrastructure Alliances - Accenture, Bilfinger, Deloitte and IBM are joining the current Thames Water technology teams in a long term strategic relationship. The contract value covering all members of the alliance is estimated at £380 million over the remaining AMP6 period to 2020.
Thames Water chief information officer, Neil Clark, who joined the company in March, said:
“Creating this new approach to delivering our technology services and projects will help us meet challenging business objectives, achieve our wider transformation programmes, and, importantly, improve the service we offer our customers.
“This formidable alliance will allow us to drive forward innovation in how we use technology at Thames Water, taking advantage of the latest tools and thinking from our world-class team.”
Thames said the Alliance members were selected following an intense procurement process, and will formally come into operation in October 2016 following a period of transition. The water company added that the combination of the members’ own skills, knowledge, capabilities and innovative thinking with Thames’ own experience in a single team, is set to create a totally new way of working and delivering technology services and projects.
Commenting on the Alliance, Mark Lillie, partner at Deloitte and Technology and Transformation Alliance board member, said:
“Today’s Technology and Transformation Alliance demonstrates that Thames Water is taking a significant approach to transform its technology platforms, services and projects.”
In addition to providing all the IT services for the business, the Technology and Transformation Alliance will also enable Thames Water to get the best from the latest technologies, including giving customers a greater choice of digital channels to connect with and using new technologies to help operations teams in the field.
Ian Notley, managing director, Accenture’s UK and Ireland Resources Group, and Technology and Transformation Alliance board member, said:
“We’re delighted to be working with Thames Water and all the members involved in the alliance to help drive the transformation of Thames Water’s business through the delivery and implementation of innovative new technology services and projects.
“Through the alliance’s combined expertise, Thames Water will be able to drive value from technology in new ways, enabling digital interactions with a new generation of connected customers and equipping employees in the field with the technologies they need to do their jobs more efficiently.”
Dave Pickles, managing director, Bilfinger Industrial Automation Services Ltd and Technology and Transformation Alliance board member described the alliance as “an opportunity to establish a game-changing approach” by bringing IT and OT together, and through working closely with the established eight2O and Infrastructure Alliances. “We will bring best practice from other industries to manage and make the most out of the overwhelming levels of data, whilst looking to take advantage of technological advancement in areas such as the internet of things and concepts around Industry 4.0.”, he added.
Jon Bentley, executive partner, IBM Global Business Services UK and Ireland, and Technology and Transformation Alliance board member, said the new alliance presented a unique opportunity to drive the digital transformation of Thames Water’s assets and operations.
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