Bazalgette Tunnel Ltd, the company responsible for the design, finance, construction and operation of the Thames Tideway Tunnel, has gone out to tender with a major contract for information systems services.
Tideway is looking to adapt its Information Systems (IS) model to better align with its future business needs. This will involve transitioning to a mixed sourcing model, leveraging cloud-based services wherever possible, whilst also taking on more responsibility for certain aspects of the service.
Tideway is seeking to appoint contractors to deliver 2 key towers in the overall IS service model via the following Lots:
Lot 1: SharePoint Online Development and Support
The company will appoint a contractor to provide experienced 2nd and 3rd line SharePoint support expertise to respond to and resolve any incidents raised within agreed Service Level Agreements. The services will include collating and translating business requirements into technical requirements and provide solutions which are in line with business expectations.
Lot 2: Managed Hosting Support
The sucessful contractor will be required to provide an Infrastructure as a Service (IaaS) and Backup as a Service (BaaS) hosting cloud platform along with full 24/7 management of the IaaS/BaaS service, to be delivered in line with Tideway’s service parameters and logically integrate/interface with Tideway’s operating model.
Initial contract term is three years, with further extension options up to a maximum of four years in total.
Tideway will accept expressions of interest and tenders from single entities or consortia and will invite up to four candidates from applicants to bid for the contracts.
Time limit for receipt of tenders or requests to participate is 5th August 2019 – click here to access the tender documentation.
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