Thames Water.has issued a Request For Proposal (RFP) to identify a qualified supplier to provide a Water Treatment Work Digital Twin (WTW DT) solution that will enhance the organization's operational efficiency,streamline processes and improve overall productivity.

The water company is inviting interested suppliers to submit a Water Treatment Works Digital Twin Proof of Concept - RFP’
Thames said the selected vendor will be responsible for delivering a robust platform tailored to its specific needs.
The RFP outlines the requirements and expectations for the proposed solution and a framework agreement to provide the solution, for multiple water treatment works.
In this context, digital twins will act as virtual representations of key water treatment plants across Thames Water.
Thames Water is looking to appoint a vendor to provide the following services:
- Needs Assessment: Conduct a thorough analysis of the organisation's processes to identify areas where the solution can bring improvements and efficiencies.
- Deploy a Digital Twin solution that addresses Thames’ specific requirements.
- Software Development: Indicate and advise where vendor specific solution will require specific design, development, test, and deployment of code to meet TW requirements.
- Integration: Ensure seamless integration with existing systems and applications.
- User Demos: Provide facility and resource to allow staff to view and use proposed solution prior to decision to purchase.
- User Training: Provide comprehensive training sessions for TW staff to ensure proper utilisation of the software's features.
- Data Migration: Migrate existing data from Thames’ current systems to the new software solution without data loss.
- Ongoing Support: Offer technical support and maintenance services post-implementation, including regular updates and bug fixes.
Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 3 years.
Time limit for receipt of tenders or requests to participate is 8 January 2024 – click here to access the RFP documentation.
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