Tue, Oct 21, 2025
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Displaying items by tag: connection costs

Tap running in kitchenThames Water will offer discounts to housing developers who commit to building new properties fitted with low water using devices like showers and washing machines and use rainwater or ‘grey water’ for toilet flushing and watering plants.

Published in Company News

Ofwat has published the outcome of an independent review it commissioned in 2016 into the connection costs incurred by monopoly water companies when providing new water supply connections.

Water industry regulator Ofwat decided in favour of Bristol Water in a complaint about the reasonableness of connection costs.

Ofwat has ruled against Southern Water in a dispute with a customer about the reasonableness of connection costs to a residential premises – the water company has been ordered to pay a refund plus interest.

Ofwat has launched a formal investigation into a complaint against Southern Water about the reasonableness of connection costs.

Published in Company News

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