Mon, Aug 17, 2026
Text Size
Tuesday, 17 November 2015 06:00

Storm Abigail: United Utilities deals with 98% increase in flood-related calls

United Utilities worked around the clock with the Environment Agency, and other partners to help protect properties from flooding over the weekend as a result of heavy rain and gales topping 50mph from storm Abigail.

Engineers from United Utilities closely monitored key parts of its water and wastewater network to make sure it continued to effectively operate during the adverse weather.

Tony Griffiths wastewater network manager said:

 “We drafted in extra staff over the weekend to deal with a 98% increase in flood related calls.”

“Even with our additional resource in place we would ask our customers to bear with us, whilst we work our way through the sheer volume of calls. We’re still prioritising jobs, so we can deal with flooding or potential flooding issues first.”

Areas close to the River Kent, including central Kendal witnessed military personnel helping to install temporary flood defences in the height of the heavy and prolonged rainfall.

News Showcase

Sign up to receive the Waterbriefing newsletter:


Watch

Click here for more...

Login / Register




Forgot login?

New Account Registrations

To register for a new account with Waterbriefing, please contact us via email at waterbriefing@imsbis.org

Existing waterbriefing users - log into the new website using your original username and the new password 'waterbriefing'. You can then change your password once logged in.

Advertise with Waterbriefing

WaterBriefing is the UK’s leading online daily dedicated news and intelligence service for business professionals in the water sector – covering both UK and international issues. Advertise with us for an unrivalled opportunity to place your message in front of key influencers, decision makers and purchasers.

Find out more

About Waterbriefing

Water Briefing is an information service, delivering daily news, company data and product information straight to the desks of purchasers, users and specifiers of equipment and services in the UK water and wastewater industry.


Find out more