Ofwat to allow limited exclusions from performance commitments to facilitate Innovation Fund projects
Ofwat has announced it will allow requests for limited exclusions from performance commitments to facilitate applications to the £600 million Innovation Fund.
Ofwat sets out vision for secure and sustainable water sector - and acknowledges Ofwat itself needs to change
On 25 February Ofwat hosted its Turning the Tide conference in Westminster bringing together water companies, eNGOs, campaigners and others from the sector to discuss the AMP8 period and year ahead.
Misreporting leakage and per capita consumption data costs Welsh Water millions including £39.4 million customer redress package
Misreporting leakage and per capita consumption data has cost Welsh Water millions of pounds, including a £39.4 million customer redress package.
Ofwat confirms majority of companies will return money to customers - with Thames Water to return £73.8 million
Ofwat is today confirming the financial penalties and payments for all water companies for the 2022-23 year, with the majority of companies having to return money to customers. Thames Water will return the most to customers, with a final determination of £73.8 million.
Ofwat acknowledges limitations of collaborative customer research to set Outcome Delivery Incentive rates for PR24
Ofwat has published a new paper setting out how it has used collaborative customer research to set Outcome Delivery Incentive (ODI) rates for the 2024 price review (PR24) in which the regulator acknowledges the limitations of the data collection process.
Ofwat consults on proposed changes to measures of customer experience performance commitments at PR24
Ofwat has launched a new consultation on proposed changes to the measures of customer experience performance commitments at PR24.
Ofwat launches investigation into Welsh Water leakage performance
Ofwat has launched an enforcement investigation into Welsh Water, relating to the accuracy of information reported by the company for its performance on leakage and per capita consumption (PCC), following a notification from the company relating to inaccuracies.
Ofwat updates storm overflows performance commitment definition for 2024 price review
Ofwat is seeking comment on its proposed approach to the storm overflows performance commitment definition for the 2024 Price Review (PR24) and requirements to install and maintain event duration monitors (EDMs).
Ofwat - latest assessments identify worst performing water and wastewater companies on operational performance
Ofwat has today published its annual assessment of company operational performance and a summary of the financial resilience of companies - Northumbrian Water, Southern Water, South West Water, Thames Water, Welsh Water and Yorkshire Water have been named as the worst performing companies operationally.
Ofwat tells 11 water companies to cut bills by almost £150m because of missed targets
Water sector regulator Ofwat has today announced that most water companies will be hit by financial penalties because of missed targets - overall, almost £150 million in total will be taken off customers' bills in the next financial year at 11 companies.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Other Latest News
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- Draeger Safety UK awarded £1.8 million contract win by Southern Water
- Ofwat - water companies to face new licence obligations to prove their infrastructure is fit for purpose
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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