Regulator's draft determination allows Scottish Water £4.5bn investment for 2021-27
The Water Industry Commission for Scotland (WICS) has published its draft determination on the prices Scottish Water will be allowed to charge customers for its upcoming 2021-27 investment programme.
Regulator says Scottish Water must invest in futureproofing assets
The Water Industry Commission for Scotland has said that that insufficient attention has been paid by both the regulator and Scottish Water to futureproofing levels of service and that the water company will need to do more work on maintaining long-term assets.
Regulator announces Scottish Water charges for 2015-21
The Water Industry Commission for Scotland (WICS) has today published its final determination of what Scottish Water can charge for water and sewerage services for the period 2015-21.
New Ofwat paper on opening retail market up to competition
Water industry regulator Ofwat has published a new paper on the provision of retail services to non-household customers by water retailers in England and Wales which highlights the Scottish water market as the most useful comparison.
Scottish Water – concerns over funding current investment programme
Scotland's independent economic regulator of the water industry has praised Scottish Water's performance – but expressed serious concerns about funding for the current capital investment programme.
Scottish Water delivering more for less says watchdog
A new report published by the Water Industry Commission for Scotland (WICS) highlights a remarkable transformation since Scottish Water was created in 2002.
Water Industry Commission for Scotland begins process to revoke Aquavitae’s licences to trade
The Water Industry Commission for Scotland (WICS) is starting the process to revoke Aquavitae’s licences as a response to the company entering administration - but the Commission also sees increasing signs that customers are benefiting from the new market arrangements
Water competition comes to Scotland
Scottish Water's right to monopolise the market ended yesterday with more than 100,000 businesses and public bodies, such as local authorities, hospitals, schools etc. now free to choose from whom they buy their water and sewerage services, in a radical move that is being hailed as a world first for the water sector.
Water bills in Scotland set to rise by less than rate of inflation to 2010 and remain stable to 2014
According to the Water Industry Commission for Scotland(WICS), as water companies in England and Wales inform Ofwat of planned rises in bills either at or above the rate of inflation, Scotland is bucking the trend.
Scottish regulator announces another significant improvement in Scottish Water’s customer service
The Water Industry Commission for Scotland (WICS), the economic regulator for Scottish Water, has issued its annual report for 2007-8.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Scottish Water completes £235m investment in two-way connection between drinking water networks
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