Ofwat calls water and wastewater companies out on under-performance and orders return of £114 million to customers
Ofwat says that under-performance by the majority of water and wastewater companies in England and Wales, will mean companies have to return £114 million to customers next year.
Southern Water and Thames Water to return nearly £80m to customers for under performance
Thames Water will have to return £51 million to its customers and Southern Water almost £30 million after missing key performance targets.
Dŵr Cymru and Portsmouth Water top Ofwat customer experience C-MeX & D-MeX surveys
Dŵr Cymru has topped the customer measure of experience (C-MeX) in Ofwat’s league table with Portsmouth Water in second, and Wessex Water in third place.
Ofwat consults on final PR19 financial settlements
Ofwat has today launched a new consultation on its proposals to adjust the outperformance and underperformance payments water companies in England and Wales can expect to receive or lose for the final year of AMP6.
Ofwat consults on underperformance and outperformance payments for four water firms
Ofwat will today begin consulting on proposed outperformance and underperformance payments for four of the seventeen water companies in England and Wales, to be applied from April of next year.
Ofwat consults on underperformance penalties and outperformance payments for three water firms
Ofwat will today begin consulting on proposals to adjust the price controls for three of the eighteen water companies in England and Wales, to be applied from April of next year.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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