Average household water bills set to rise 5.4% a year from April to £639
Household water bills in England and Wales will rise by an average of 5.4% - around £33 a year, or approximately £2.70 per month - from April, reflecting significant investment in upgrading water infrastructure.
Welsh Water launches ‘first of its kind’ financial support scheme for working households across Wales
Welsh Water, the only not-for-profit water company in England and Wales, has launched a new scheme aimed at providing working household customers with vital support to pay their water bills as the cost-of-living crisis continues.
Association of Manufacturers of Domestic Appliances - white goods water use labelling could lead to significant savings on household bills
The head of the Association of Manufacturers of Domestic Appliances in the UK, AMDEA, has told Affinity Water that the introduction of more widespread labelling of water use on white goods in the home could lead to significant savings on household bills.
Southern Water increases customer bills in line with inflation
In the face of growing economic pressures, Southern Water is increasing its household bills in line with inflation for the 2023-24 period.
Welsh Water pilots temporary support scheme for customers as bills set to rise between 8% to 9.4%
Welsh Water, the only not-for-profit water company in England and Wales, is piloting a scheme aimed at providing working household customers with vital temporary support to pay their water bills as the cost of living crisis continues.
New research shows households using less water to save money during cost-of-living crisis
New research shows that more than half of English households are using less water to save money on rising energy bills during the cost-of-living crisis continues to bite.
Ofwat consults on new guidelines to help residential customers pay bills and repay debts
Ofwat has launched a consultation on new guidelines for regional and small water only and water and sewerage companies on helping residential customers in England and Wales pay their bill, access help and repay debts.
New report sets out proposals to end water poverty and bolster support for millions of households
A new report by the Consumer Council for Water (CCW) has unveiled proposals to end the postcode lottery of support for millions of households across England and Wales who are unable to afford their water bill and to improve access to wider help.
CCW launches Vulnerability Manifesto to help more households access water company support
The Consumer Council for Water (CCW) has today published its Vulnerability Manifesto which sets out a series of commitments to make sure more consumers who need a helping hand during Covid-19 and other water supply disruption get the right help at the right time from their water company.
Average water and sewerage bills for England and Wales to fall by £17 in 2020/21
Average household water and sewerage bills in England and Wales will be cut by around £17 (4%) in 2020/21 - meaning customers will continue to pay around £1 a day for world-class drinking water, reliable sewerage services and increased protection of the environment.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
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