Severn Trent has announced organisational changes to its wholesale business intended to drive further improved performance during AMP6 and position it for success in the upcoming 2020-25 investment period.
Severn Trent's non-regulated business will continue to be led by Andy Smith, Managing Director, Business Services and will be expanded to include a new dedicated bio-resources business.
Ahead of the upcoming 2019 Price Review the company is reshaping the wholesale business to create three teams: Customer Delivery, Capital Delivery and Commercial, and Production.
The Customer Delivery team will be led by Sarah Bentley, Chief Customer Officer, and will be focused on further improving customer experience. The Capital Delivery and Commercial team will be led by Helen Miles, Chief Commercial Officer and will be focused on optimal delivery of asset construction schemes and driving further efficiencies in the supply chain.
The Production team will be focused on driving higher quality water production and waste water treatment – Severn Trent will be starting an internal and external search for a candidate to head this team.
Severn Trent's non-regulated business will continue to be led by Andy Smith, Managing Director, Business Services and will be expanded to include a new dedicated bio-resources business.
Severn Trent said the changes will position the company to drive upper-quartile performance across water, waste and retail in the regulated business, and will allow it to take advantage of the opportunities afforded by competition in the bio-resources market from AMP7 in the non-regulated business.
The reorganisation has resulted in changes to the role of the current Managing Director, Wholesale Operations. Following the transition of her responsibilities, Emma FitzGerald will step down from the Board in December 2017 and will leave the company in summer 2018. During this time she will continue to report directly to Liv Garfield, CEO, and focus on developing the company's capability to manage and integrate disruptive technological innovation.
Liv Garfield, Chief Executive, Severn Trent Plc, said:
"In the first two years of this regulatory period we have created a robust track record on a range of measures which benefit all our stakeholders and we are pleased with current performance. I am confident the changes we are announcing today will further enhance Severn Trent's ability to deliver strong results this AMP, underpinning our ambitions for upper-quartile performance, and are aligned with our objective to drive further improvements in AMP7 and for the longer term.
“On behalf of the Board, I would like to say thank you to Emma for her leadership of the Wholesale business and the key role she has played in helping us achieve our successes during the first half of the AMP. I am delighted that she will be staying with the company for some time yet, before she embarks on the next stage of her career."
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