At the bottom of the table, Thames Water has fallen from 10th to twelfth place, followed by Scottish Water who remain in 11th place – the position they occupied in 2011. Yorkshire Water and Dwr Cymru/Welsh Water took second and third place respectively.
The 2012 survey has ranked companies according to contractual approach, attitude, professional qualities, impact on supply chain, procurement, following policy, communication, partners/main contractors and AMP4/AMP5 transition and recession. Each heading drills down to specific aspects – for example, on attitude respondents were asked to rank companies in terms of non-adversarial, co-operation, flexibility, respect and civility and spirit of partnering. Contract approach covered payment, terms and conditions, being fair and reasonable, allowing sufficient time, and changing of mind.
According to Paul Mullord, British Water's UK director the survey and its results should be seen as honest feedback by the supply chain and not in terms of criticism. Mr. Mullord will present the results of the survey, which was conducted in collaboration with Waterbriefing and IMS Consulting, at tomorrow's Institute of Water conference.
Water industry regulator Ofwat has said it will use the survey to 'monitor trends' in future.
Click here to access the results in full.
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development.
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.