Ofwat has said that retailers in the new non-household market must do more to make comparing offers easier for customers - only 1.4% of the 2.6 million water supply points have been switched to date.
In an Expert Focus article for Waterbriefing, Chris Cullen, head of sales and marketing at specialist outsourcer Echo Managed Services discusses whether the Open Water market is set to kick-start a multi-utility revolution.
Echo Managed Services has helped nearly a third of UK water retailers meet the sector’s new compliancy regulations in time for the launch of the Open Water market.
Ofwat has received an application from Tor Water Ltd, based in Exeter for water supply and sewerage licences enabling it to operate in the non-household retail market.
Both Northumbrian Water and Thames Water are using the AMT-SYBEX Affinity Marketflow market interaction solution to manage their wholesale business interaction with MOSL’s Central Market Operating System (CMOS).
Business water retailer, Water Plus, has signed a deal to supply water to all of the UK sites for national vehicle repair and servicing chain, Kwik Fit.
The world’s largest competitive water market, valued at £2.4 billion, opens today, Saturday 1st Apri, representing the biggest shake up to the UK water industry since privatisation in 1989.
As the water non-household retail sector moves to a competitive market on 1 April, Rebecca Hammond, Head of Utilities at Equifax, discusses the need for companies to adapt their strategies and the lessons which can be learnt from the energy sector.
MOSL, the central water market operating service, has published by confirming the number of businesses submitting switch requests ahead of the commercial water market opening up in England.
The Consumer Council for Water (CCWater) is on standby to give customers advice and information about the new retail water market which opens in England on Saturday.
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”