United Utilities has moved away from its previous reliance on a single supplier with the award of six-year AMP7 maintenance work contracts to seven separate suppliers.
Maintenance on the company’s water and wastewater network has been carried out for the past nine years by Amey Utility Services.
The AMP7 contracts which start from 1 April 2019 have been awarded to North West-based firms – the move is expected to create and secure hundreds of jobs in the region.
The company said it expects the decision to work with multiple suppliers to improve customer experience, bring innovation and help to proactively identify and resolve issues on the network before they impact customers.
The new contracts have been awarded as follows:
- north region water network - Morrison Utility Services
- north region wastewater network - Sapphire Utility Solutions
- south region water network partner - T&K Gallagher
- south region wastewater network - Amey Utility Services
- Water small project partners - Amey Utility Services; King Construction; Morrison Utility Services; T&K Gallagher
- Wastewater small project partners - Amey Utility Services; Bethell Group; Sapphire Utility Solutions; T&K Gallagher
- Water specialist services partners - Amey Utility Services, O’Connor Utilities, T&K Gallagher
- Wastewater specialist services partners - Bethell Group; Sapphire Utility Solutions; T&K Gallagher
Commenting on the new contracts, Kevin Fowlie, United Utilities’ network delivery director, said:
“Our new network maintenance services partners will help us improve customer experience, achieve the highest standards of health and safety and provide an end-to-end view of all the maintenance activities in progress.
“Working with multiple suppliers gives us greater flexibility and this new structure will also provide us with the opportunity to work more effectively together and collectively raise the bar on standards and customer experience.
“These contracts have been won by companies with the North West as their heartland and with skilled workforces, working alongside our own teams, supporting the economic wellbeing of our region and delivering best value for our customers.”
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