Welsh Water is continuing to deal with the impact of severe weather and flooding over the last few days, particularly in the Monmouth area.

Photo: Welsh Water MD Peter Perry on visit to flood-damaged Mayhill watrer treatment works 

The water company has now been able to gain access to its water treatment works at Mayhill, which was evacuated as a result of flooding from the severe rainfall from Storm Dennis.

Staff have begun the process of assessing the damage, and developing a plan to try to get the works back up and running. However, Welsh Water is anticipating this will take some time, given the impact of the flooding and the work needed to bring the operation back into normal service.

In the meantime, the utility is continuing a extensive tanker operation throughout the town to maintain supplies to customers. This has involved a fleet of more than 40 tankers, which have been pumping water into the system.

Welsh Water said:

“Supplies have been kept going for the vast majority of our customers. We are making every effort to maintain this in the coming hours and days, while we get the works up and running.”

On a visit to the treatment works to assess the impact of the floods, Welsh Water’s MD Peter Perry described the damage as “pretty extensive”, commenting:

“We’ve got exactly what we need now to work 24/7 round the clock till we get this fixed.”

The company has also delivered bottled water to all properties as a precautionary measure and is also providing bottled water proactively to vulnerable customers on the Priority Services Register, such as the elderly, disabled, or those with young children in case supply is interrupted.