South West Water has appointed Hitachi Consulting to a new strategic supplier relationship to provide support consolidating data and delivering real-time analytics to its networks.
The two companies will work together over the next three years to bring the power of near real-time analytics to South West Water and make company processes more agile.
Hitachi Consulting will deliver a range of IoT solutions combining operational technology, including Supervisory Control and Data Access (SCADA) and telemetry data with enterprise IT information. This will enable South West Water to make faster, more informed decisions to improve customer service, predict operational performance, deploy maintenance solutions more effectively and comply with industry regulation.
Kevin Nankivell, Head of Information Technology at South West Water commented:
“We collect huge volumes of data on water quality, network performance, customer service, maintenance and a variety of other measures, and it can be a challenge to consolidate and analyse these sources of information in a cost effective manner.”
“We chose Hitachi Consulting as our strategic supplier because it has significant experience of delivering new capabilities to organisations using the latest Microsoft Azure technologies. The company’s expertise with data will ensure the project runs quickly and efficiently, helping us to mitigate risk and drive sustainable change within the organisation.”
Damian Stirrett, General Manager, Enterprise Partner Group, Microsoft UK added that South West Water’s aims for operational advances, the flexibility of Microsoft’s Azure platform and Hitachi Consulting’s expertise in delivering IoT and analytics solutions was a powerful combination.
Claire Thomas, Senior Account Manager, Hitachi Consulting commented:
“South West Water has ambitious plans to change the way data is used, to make it a key strategic asset within its organisation, and we are delighted to be working closely with their team to help realise this goal.”
“There is a significant amount of change taking place across the water industry at present. The opportunities for implementing new technologies present fantastic possibilities in terms of improving business processes and customer experience.”
She added that as a leading IoT integrator, Hitachi Consulting brought clients the industry expertise, intellectual property from delivering Big Data solutions across multiple industries, and the innovation and engineering excellence from across the Hitachi Group. In FY15 alone Hitachi Ltd. invested $2.9billion in R&D.
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