On 1 February 2023, the Bristol Water business transferred to South West Water by way of an approved transfer scheme under Schedule 2 of the Water Industry Act 1991.

Under the scheme, the property, rights and liabilities of Bristol Water Plc transfer to South West Water as if South West Water had always been the owner.
Effective at the same time, South West Water became the provider of drinking water services to the area previously served by Bristol Water Plc following a variation to South West Water’s licence and termination of Bristol Water Plc’s licence by industry regulator Ofwat.
Bristol Water will continue to deliver for the 1.2 million customers in the area as a brand of South West Water - retaining a local identity and presence for customers and communities.
South West Water said it is committed to delivering Bristol Water’s agreed 2020-2025 regulatory business plan and commitments.
On 7 March 2022 Bristol Water joined the Pennon Group comprising of South West Water, Bournemouth Water and Pennon Water Services serving 3.1 million customers across the Greater South West.
When the acquisition of Bristol Water was announced, Pennon said that Bristol Water customers could look forward to lower bills with the removal of the small company premium and benefit from Pennon’s pioneering WaterShare+ scheme, giving customers a stake and say in how the company operates.
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