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Monday, 19 June 2023 05:48

Scottish Water sees customer demand increase by 20% during dry weather

Scottish Water has seen customer demand increase by 20% during the dry weather - as a result, the amount of water the water company has put into the network has had to be increased by 150 million litres per day in the past two weeks.

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Scottish Water has seen domestic customer demand increase by 20% during the dry weather - as a result, it has had to increase the amount of water it puts into the network by 150 million litres per day in the past two weeks.

The water company is repeating its call to the public to save water to maintain normal public supply, including letting lawns go brown.

Kes Juskowiak, Scottish Water’s General Manager of Customer Water Services, said:

“We believe that a large part of the additional water use is within gardens so we would ask that customers are mindful of how much water they use in outdoor spaces such as lawns.

“One tip would be for customers to let their garden lawns go brown during the dry weather because its appearance will be temporary and it will recover, but not watering lawns will help save significant amounts of water.”

Average reservoir levels across Scotland are down 3% from last week to 77%. The average for this time of year is 87% and this time last year levels were at 87%.

The utility is continuously monitoring the levels of storage throughout the country to maintain supplies and working to ensure it can maintain public water supply to customers in parts of the country affected by increased peak water use. Scottish Water is using tankers to supplement normal water supplies in some parts of the country, mainly rural locations such as Kippen and Killin in west Stirlingshire and in parts of Skye.

The company has launched its 'Water is always worth saving' integrated communications campaign which encourages people to be aware of the water they use, understand that water is precious and worth saving all year round and make small adjustments to lifestyles to reduce any needless consumption of water.

Multi-channel, the campaign is across digital, social media, press, radio and television.

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