Southern Water customer complaints – “we recognise that results are not good enough”
Following the Consumer Council Water report which ranked Southern Water the industry’s worst overall performer for the fourth successive year after more than a 10% rise in written customer complaints during 2015/16, Southern Water has said that it recognises that the results are not good enough.”
Severn Trent to build new £1m+ pumping station
Severn Trent is investing over £1 million pounds in building a new, modern sewage pumping station in the village of Fenny Bentley that will eventually be used in place of the current treatment works.
C2V+ passes key milestone on £14.5m Chorley WwTW upgrade for UU
C2V+, a joint venture which comprises VolkerStevin and CH2M, are progressing well on the £14.5 million upgrade contract at Chorley Wastewater Treatment Works (WwTW) for United Utilities.
Gas supplier targets new business in competitive retail water sector
Ofwat has received a Water Supply and Sewerage Licence application from a commercial gas supplier targeting new business in the water sector ahead of the opening of the non-household retail market to competition in April next year.
Castle Water: billing software for Thames and Portsmouth NHH customers completes MOSL testing
Ascendancy Water’s Edge software has successfully completed MOSL’s Market Entry Acceptance Testing (MEAT) on behalf of Castle Water and will become the billing software provider for all Thames region non-household customers.
Irish Water sets out 25 year sludge strategy
Irish Water has published a long-term National Wastewater Sludge Management Plan (NWSMP) that outlines its strategy to ensure a nationwide, standardised approach for the management, treatment, transport, storage and disposal of wastewater sludge over the next 25 years.
BMB Thames Tideway Tunnel jv invests £2.3m in specialist tug boats
The Balfour Beatty, BAM Nuttall and Morgan Sindall joint venture (BMB) has showcased two specialist tug boats this week which have been procured to support the delivery of the west section of the Thames Tideway Tunnel project.
Pennon Group: South West Water set to deliver strong performance
Pennon Group's combined water business of South West Water and Bournemouth Water is continuing to deliver a strong performance, according to its latest trading update issued today
United Utilities to invest £40m in improving Lake Windermere's water quality
United Utilities has announced a £40 million scheme to improve water quality in Lake Windermere.
Energy broker targets competitive retail water sector
One of the UK’s leading independent energy brokerage and consultancy organisations is targeting new business in the water sector in the run-up to the opening of the non-household retail market in April next year.
News Showcase
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ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations. -
Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets. -
Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
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Other Latest News
- Slough Borough Council seeks market engagement on Granville Flood Alleviation Scheme
- Shropshire Council seeks supply chain input on supply and installation of permanent flood defences
- Anglian Water starts work on £1.4 million Buckinghamshire investment to strengthen water network
- Galliford Try appointed to £110 million River Mease improvement project
- United Utilities commits over £100 million in response to Fleetwood sewage spill incident in 2023
- Scottish Water starts work on £8.6 million sewer upgrade
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
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