The Department for the Environment, Food and Rural Affairs has gone out to tender with a contract for End User Services worth an estimated £180 million.
The End User Environment will be a single point of delivery for all of Defra’s End User services and will support end users and other UnITy suppliers in enabling the Authority's core business.
There are approximately 21,500 end users within scope and 28,000 devices in circulation, including desktops, laptops, thin clients, tablets and phone devices.
The current contracts deliver services to both Defra and the Environment Agency across 371 sites in the UK, of which 161 are offices, 131 stores or depots and the remainder a mixture of both. The service is to be made available to 21,500 staff across the UK.
The End User Environment will be provided to Defra and other organisations in the Core Defra Group consisting of:
- Natural England
- The Environment Agency
- The Rural Payments Agency
- Marine Management Organisation
- The Animal and Plant Health Agency
Defra is looking to purchase the whole range of End user Environment Services, including the implementation, provision, management and operation of the following:
- Provisioning
- End User foundation services (including Active Directory, PKI Services, IDAM, SSO and Messaging Gateways)
- End User devices
- Assisted technology
- Security
- Office productivity
- End User Communications
- End Point management and tools
- Line of business application presentation
The maximum estimated contract value of £180 million is based on a 7-year contract term which includes a two-year extension option.
Time limit for receipt of tenders or requests to participate is 3rd August 2017 – click here to download the tender documentation.
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