Scottish Water has announced a new strategic digital partnership which will place technology and innovation at the heart of Scotland’s water supply and waste water management.
Within an ever-changing digital landscape where customer expectations are higher than ever, Scottish Water will work with Capgemini and Atos to deliver IT services which will provide technology solutions to help the utility manage its country-wide activities.
The announcement of the new five-year partnership was made after a rigorous competitive tendering and procurement process.
Rob Mustard, Scottish Water’s Director of Digital, said:
“To ensure that Scottish Water continues to deliver in an ever changing world, we are delighted to be entering into an exciting new technological landscape with world-class digital partners. We want our networks and systems to be as reliable, resilient and as secure in a world where digital technology has become the cornerstone of everyday life for billions of people.
“Data, information, analysis, digital applications and processes are critical to how we deliver 1.35 billion litres of water a day and treat 945 million litres of waste water. They are key elements of how we continue to play a vital role in the life of millions of customers – at home, in business and at play - every day, around the clock.
The partnership with Capgemini and Atos will see both companies working in a fully integrated manner within Scottish Water through the water company’s Digital Directorate. Our new approach will improve not only how we use technology to produce and deliver water but also enhance our customer insight to ensure what we do is as effective as possible and that communities continue to get the best possible service, of which they can be truly proud.
Rob Mustard, added:
“As we continue to consider the future of water and waste water services over the next 25 years, through the Shaping the Future public consultation, it’s clear that being a digitally-enabled organisation will underpin our performance. Matching our delivery against the needs and expectations of our customers has never been so important – our new partners will be instrumental in helping Scottish Water get there.”
Capgemini and Atos will deliver a wide-ranging portfolio of services across Scottish Water from delivery of customer-focused IT services to its core IT infrastructure and applications.
The delivery model is based on a partnership with both organisations leveraging their global capabilities in digital transformation and next generation infrastructure services. The partnership will take effect from September 2018.
Gavin Thomson, Senior Vice President, Scotland, Ireland & Wales, and Big Data & Security, Atos UK&I said the agreement with Scottish Water would help truly transform one of Scotland’s leading organisations and enable it to reap the benefits of digitalisation.
Paul Margetts, UK CEO, Applications Services at Capgemini said:
“Scottish Water and Capgemini have been working successfully together since 2008 and we’re delighted to now have the opportunity to help maximise the value of IT to transform Scottish Water into a digitally-enabled organisation where customers, employees and assets are seamlessly and effortlessly connected.”
Capgemini will draw upon its global expertise in the energy and utilities sector to help transform Scottish Water’s business through the adoption of next generation digital technologies, he added
Scottish Water has announced a new strategic digital partnership which will place technology and innovation at the heart of Scotland’s water supply and waste water management.
Within an ever-changing digital landscape where customer expectations are higher than ever, Scottish Water will work with Capgemini and Atos to deliver IT services which will provide technology solutions to help the utility manage its country-wide activities.
The announcement of the new five-year partnership was made after a rigorous competitive tendering and procurement process.
Rob Mustard, Scottish Water’s Director of Digital, said:
“To ensure that Scottish Water continues to deliver in an ever changing world, we are delighted to be entering into an exciting new technological landscape with world-class digital partners. We want our networks and systems to be as reliable, resilient and as secure in a world where digital technology has become the cornerstone of everyday life for billions of people.
“Data, information, analysis, digital applications and processes are critical to how we deliver 1.35 billion litres of water a day and treat 945 million litres of waste water. They are key elements of how we continue to play a vital role in the life of millions of customers – at home, in business and at play - every day, around the clock.
The partnership with Capgemini and Atos will see both companies working in a fully integrated manner within Scottish Water through the water company’s Digital Directorate. Our new approach will improve not only how we use technology to produce and deliver water but also enhance our customer insight to ensure what we do is as effective as possible and that communities continue to get the best possible service, of which they can be truly proud.
Rob Mustard, added:
“As we continue to consider the future of water and waste water services over the next 25 years, through the Shaping the Future public consultation, it’s clear that being a digitally-enabled organisation will underpin our performance. Matching our delivery against the needs and expectations of our customers has never been so important – our new partners will be instrumental in helping Scottish Water get there.”
Capgemini and Atos will deliver a wide-ranging portfolio of services across Scottish Water from delivery of customer-focused IT services to its core IT infrastructure and applications.
The delivery model is based on a partnership with both organisations leveraging their global capabilities in digital transformation and next generation infrastructure services. The partnership will take effect from September 2018.
Gavin Thomson, Senior Vice President, Scotland, Ireland & Wales, and Big Data & Security, Atos UK&I said the agreement with Scottish Water would help truly transform one of Scotland’s leading organisations and enable it to reap the benefits of digitalisation.
Paul Margetts, UK CEO, Applications Services at Capgemini said:
“Scottish Water and Capgemini have been working successfully together since 2008 and we’re delighted to now have the opportunity to help maximise the value of IT to transform Scottish Water into a digitally-enabled organisation where customers, employees and assets are seamlessly and effortlessly connected.”
Capgemini will draw upon its global expertise in the energy and utilities sector to help transform Scottish Water’s business through the adoption of next generation digital technologies, he added.
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