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Monday, 14 March 2022 08:04

NI Water tenders £55m contract for customer billing and contact renewal and implementation programme

NI Water has gone out to tender with a contract for a customer billing and contact (CBC) renewal and implementation programme worth an estimated £55 million.

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Water has gone out to tender with a contract for a customer billing and contact (CBC) renewal and implementation programme worth an estimated £55 million.

The water company is seeking, through a single procurement process, to appoint a prime delivery partner to provide and support customer contact, billing, collection and channel services and solutions for NI Water.

Initial contract term is 7 years with up to three years in further extension options.

Time limit for receipt of tenders or requests to participate is 22nd April 2022 - click here to access the tender documentation.

 

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